1. Introduction
Nexdao ("we", "us", or "our") is a technology and services provider incorporated in the Hong Kong Special Administrative Region, with our registered office at KiuFu Commercial Building, 20th Floor, Wan Chai, Hong Kong.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.nexdao.com (the "Website"), in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO") and other applicable data protection laws.
Our services are directed exclusively at institutional and corporate (B2B) clients. We do not offer financial products or advice to retail consumers.
2. Information We Collect
a) Information you provide directly:
- Contact details: name, company name, job title, email address, phone number
- Business enquiry details submitted via contact forms
- Commercial and regulatory information required for B2B onboarding and due diligence
- Communications and correspondence relating to services
b) Information collected automatically:
- IP address, browser type, operating system, device identifiers
- Pages visited, referring URLs, session duration
- Cookies and similar tracking technologies (see our Cookie Policy)
c) Information from third parties:
- Business directories, publicly available sources, partner introductions, and regulatory databases where lawfully permitted
3. Purposes of Use
We use your personal data for the following purposes:
- Responding to business enquiries and providing requested services
- Delivering B2B technology solutions including MT4/MT5 white label, CRM, bridge connectivity, hosting, liquidity introductions, and regulatory guidance
- Managing business relationships and contractual obligations
- Marketing communications (only where you have consented or as permitted by law)
- Website analytics and service improvement
- Fraud prevention, security, and legal compliance
- Complying with applicable laws and lawful requests from authorities
4. Disclosure of Personal Data
We do not sell your personal data. We may disclose it to:
- Group companies, affiliates, and subsidiaries
- Service providers and sub-processors (e.g. hosting providers, CRM vendors, email platforms) bound by confidentiality obligations
- Technology partners and liquidity providers where necessary to deliver requested services, and only with your authorisation
- Professional advisors (legal, accounting, and audit)
- Regulatory, law enforcement, or government authorities where required by law
- Successors in the event of a merger, acquisition, or asset sale
5. Cross-Border Data Transfers
As an international B2B technology provider, we may transfer your personal data outside of Hong Kong, including to jurisdictions where our partners, data centres (such as LD4 in London and NY4 in New York), and service providers are located.
We take reasonable steps to ensure that such transfers are made with appropriate safeguards and are handled in accordance with applicable data protection laws.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or to comply with legal, regulatory, tax, accounting, or dispute resolution requirements.
When data is no longer needed, it is securely deleted or anonymised.
7. Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or misuse.
However, no transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security and encourage you to contact us immediately if you suspect any unauthorised use of your data.
8. Your Rights Under the PDPO
Under the PDPO, you have the right to:
- Request access to personal data we hold about you
- Request correction of any inaccurate or incomplete data
- Withdraw consent to direct marketing at any time
- Lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong
Requests may be subject to a reasonable processing fee as permitted under the PDPO. Please submit requests to [email protected].
9. Cookies
We use cookies and similar technologies on the Website. For full details, including how to manage your preferences, please refer to our Cookie Policy.
10. Children
Our services are directed exclusively at business and institutional clients. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy regularly. Your continued use of the Website following any changes constitutes your acceptance of the updated policy.
12. Contact Us
For any privacy-related enquiries or to exercise your rights under the PDPO, please contact:
Nexdao — Data Protection Enquiries
KiuFu Commercial Building, 20th Floor, Wan Chai, Hong Kong
Email: [email protected]
Tel: +1 518 500 0788
Need commercial clarification?
For questions about how these website terms apply to your brokerage, technology deployment, onboarding, or compliance-related enquiry flow, contact the Nexdao team directly.